ECRS Announces 10th Consecutive Top-10 Finish in RIS Software Leaderboard

BOONE, NC – December 6, 2010 - ECR Software Corp. (ECRS), award-winning developer of retailautomation products, was recently recognized as a top retail software vendor in the 2010 RIS Software LeaderBoard publication. This makes the 10th consecutive year ECRS has placed among the top 10 inthis prestigious annual survey hosted by RIS News.

"The RIS Software LeaderBoard is an important tool when looking for a technology provider," said Sam Ewing, VP of Operations at Astrup Drug. "It helped justify our final decision to implement ECRS solutionsacross the Astrup Drug enterprise. ECRS' consistent high rankings continue to validate their leadership and experience in delivering successful retail automation solutions." In addition to their overall ranking, ECRS was named as a top 10 vendor in 26 breakout categories. Highest placements were in the following categories:

  • Broad Suite Vendor Leaders in Customer Satisfaction
  • Customer Satisfaction Leaders by Grocery Retailers
  • Leaders in Grocery
  • Leaders in Overall Performance
  • Ease of Installation/Integration
  • Ease of Administration/Maintenance
  • Quality of Support
  • Quality of Service
  • Leaders in Return on Investment by Tier One and Mid-Size Retailers
  • Leaders in Technology Innovation by Tier One and Mid-Size Retailers
ECRS also achieved an overall customer satisfaction score of 46 out of 50 points; the highest of all top 10 finishers (tie).

"ECRS is proud to again be atop the RIS Software LeaderBoard. This is an honor for our company and representative of the hard work our development, QA, deployment, and support teams put forth in creating an industry-leading technology suite backed by top-level customer service," said ECRS President and CEO, Peter Catoe. "We will continue working to provide the highest quality products and services to our customers with focus on enabling their long-term success."

The RIS Software LeaderBoard, now in its 10th year of publication, provides insight for retail executives looking to upgrade or implement new enterprise technology systems. This survey is the largest of its type and is distributed (print) to over 22,000 senior-level retail executives. Vendor scores are based oncustomer rankings, revenue, and retail concentration. The RIS Software Leaderboard is administered by an independent, third-party research firm. Eighty-six retail software vendors received votes for this year's survey and the top 20 are included in the final RIS Software LeaderBoard rankings.

About ECRS

ECRS is a leading provider of complete enterprise automation solutions to retailers across North America. The ECRS product suite delivers bottom-line results by managing inventory and margins, streamlining operations, reducing loss, maximizing resources, and improving customer service in retail establishments of all sizes. Solutions include: point-of-sale, self-checkout, kiosk, inventory management, back office, supply chain, warehousing, EDI supplier integration, loyalty, gift card, membership management, fresh foods management, customer billboard advertising, fuel pump integration, DVR, Rx system integration, and retail consulting.



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